WORK PROJECTS

QuickBooks Time at Intuit
QuickBooks Time is an external tool used by small businesses to track their employees' work hours. I redesigned the onboarding experience for these admins by creating a guided setup and highlighting time tracking features.
This experience is launched to 100% of QuickBooks Online Payroll users. This launch resulted in:
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improving adoption of time tracking by 5%
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number of timesheets created by employees increased by 5%
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number of admins inviting employees to track time increased by 5%
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increased usage in time tracking features that were hidden in the existing product
Dashboard for C-suite executives to review brand performance
#DataVisualization
Connecting patients and providers, through conversations
#UserResearch #ServiceDesign
Improving wait room experience in hospital emergency rooms
#UserResearch
PERSONAL PROJECTS
Visualized my smile patterns collected over a period of 1 week
#DataVisualization